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Digital Designer

Hauser & Wirth London
London, UK

We believe diversity of thought and experience creates the most brilliant communities to serve our organisation, and that is why Hauser & Wirth is an equal opportunities employer.

Hauser & Wirth is the leading commercial gallery globally for modern and contemporary art, with spaces across the UK, USA, Europe and Asia. Based in London, we are looking for a collaborative, creative, and highly innovative Digital Designer to join the Digital Product team to aid in the ambitious expansion of the gallery’s digital brand identity. This a rare chance to be at the heart of an industry’s digital transformation, in a fast changing and creative field.

In this role, day-to-day tasks will consist of collaborating with marketing and digital product teams to define requirements, iterate on design solutions, and contribute expertise for various digital products. The ideal candidate comes with a deep understanding of visual design principles and strong experience in creating digital assets for a wide range of platforms and channels including: responsive + mobile-first websites, social media, display advertising, eCommerce, email marketing and long form content.

This position requires the creation of digital and printed assets, testing or Q/A, implementation, and optimisation based on performance. Responsibilities also include staying up to date on industry trends and the latest digital design software and contributing unique ideas for strategic marketing initiatives.

Responsibilities:

  • The conceptualisation of design solutions that leverage the opportunities to create immersive and rich experiences digitally.
  • Set the standard for excellent digital design in the business, working with other designers to evolve approaches.
  • Act as key stakeholder in the continued development of Hauser & Wirth’s digital brand identity. Be a guardian of upholding these brand standards.
  • Participate in design discussions and give feedback during planning and strategy meetings.
  • Execute creative, high-quality digital designs from concept to delivery. Test these assets and optimise based on their performance.
  • Collaborate with digital product and marketing teams to ensure that all designs align with the brand image, while also meeting usability and website standards.
  • Reviewing image asset positioning and online marketing content to identify room for improvement.
  • Create digital assets (static, video, and HTML) for a range of platforms including: social, display advertising, eCommerce, email marketing, and mobile + desktop website experience.
  • Upload assets to the CMS an array of assets, primarily but not exclusively for: email campaigns, website content, homepage content, when required.
  • In collaboration with marketing managers, create email designs and coordinate the creation of email templates in HTML + CSS.
  • Aid in the creation of motion graphics assets for use-cases across web, mobile, and social-specific campaigns.
  • Research industry trends to present ideas and concepts for timely digital innovation.
  • Comfortable working in front-end design implementation with HTML & CSS.
  • Proven ability to embody brand guidelines to create cohesive multi-channel visual assets.
  • Create long form content that is optimised for mobile and desktop viewing as well as physical prints. Design and artwork dinner invitations, menus, events’ flyers, booklets, posters, packaging etc., adhering to the gallery’s corporate identity guidelines.

 
Skills & Requirements:

  • Passionate about the power of design to transform experiences.
  • Proven track record of effective digital campaigns and content.
  • A people person, capable of thriving in a multi-disciplinary environment.
  • At least 3-5 years of experience in a digital design role, preferably working within a collaborative digital product team environment.
  • Excellent written and communication skills, as well as organisational and interpersonal skills.
  • Bachelor’s degree in Digital Design, Graphic Design, or proven relevant experience in a professional digital design role.
  • Experience working directly with developers to implement designs.
  • Expertise with standard digital design, presentation, and prototyping tools including: Sketch, Adobe Suite (including After Effects and InDesign), InVision, Figma, or similar.
  • Must be experienced with creating user-centered design, rapid prototyping, and Q/A testing.
  • Working knowledge of CSS and HTML.
  • Experience in motion graphics creation and video editing is a plus.
  • Strong knowledge of current digital design best practices and web production techniques.
  • Experience creating digital assets for a variety of target audiences.
  • Working experience from WCAG and ADA (Americans with Disabilities) accessibility best practices for web all platforms.
  • Ability to work independently to solve problems, mitigate risk, make decisions, and communicate effectively under tight deadlines and challenging situations.
  • Be a creative thinker who can assert their perspective in both design output and design-related problem solving.
  • An interest in art is important, but prior roles within art institutions or designing for an art gallery is not required.

 
Position hours are Monday – Friday, 9 am – 6 pm, worked remotely until further notice. Candidate may occasionally need to work additional hours.

Please submit your resume and cover letter including references by email only to: londonjobs@hauserwirth.com

Please submit your resume and cover letter, including references by email only to:

Events Manager

Hauser & Wirth Los Angeles
Los Angeles CA

Job Holder: TBC
Initials:
Line Manager: Associate Director of Events & Marketing (Russell Salmon)

Based in Los Angeles and reporting to the Associate Director, Events and Marketing, the Events Manager is an integral part of the Hauser & Wirth Marketing team. This position will work across multiple departments and involve contact with senior staff, artists, curators, collectors, and vendors and as such discretion, professionalism, and an ability to communicate efficiently as well as effectively are required. The ideal candidate will have three to five years related experience (ideally in the greater Los Angeles area), excellent project management skills, and the ability to develop and manage deadlines in a fast-paced environment.

Responsibilities include but are not limited to the below.

  • Manage all major client/artist dinner events from start to finish at DTLA and WEHO spaces in collaboration with Associate Director, HWLA Partner’s office, HWLA Sales Team, Artist Teams, HWLA Gallery Assistants and Manuela Restaurant team
  • Oversee invite list and process for all major client/artist related dinner events, in conjunction with Assistant to Partner, HWLA Sales Team and HWLA Gallery Assistants
  • Coordinate and operationalize logistics for all talks, panels, performances, fairs, and all activities in response to exhibitions on view, in collaboration with Associate Director and US Marketing team
  • Research and book program participants, manage correspondence, travel arrangements, payment, reimbursement and all related forms and paperwork in collaboration with Associate Director, US Marketing Team, Gallery Assistants, and accounting department.
  • Coordinate events and programs with HWLA tenants (restaurant and bookstore) to optimize audience opportunities and avoid conflicts
  • In collaboration with the Los Angeles Marketing and Communications team oversee the development of and reporting on all Book and Printed Matter Lab residency activities and promotional campaigns
  • In conjunction with the Associate Director, Marketing and Communications create environmentally conscious promotional material for all public events and assist with promotion utilizing the appropriate communication channels
  • In conjunction with the Manuela team, and Gallery Assistant, schedule and lead weekly Events Meeting to ensure clear communication between HWLA & Manuela Team
  • Keep updated schedule of HWLA events on shared calendar with Manuela
  • In collaboration with Gallery Assistant, create, collate, and manage all details of a given event into dedicated Teams Channels for communication with HWLA staff and Manuela team
  • Liaise with restaurant team to process approved event enquiries in a timely manner, generate estimates, track budgets and execute events to a high standard
  • Initiate and organize arts and cultural events for a range of audiences working alongside Assoc. Dirs. Of Events, Marketing and Communications, and US Marketing Team
  • Maintain and establish working relationships with freelance vendors, including AV, photographers and videographers, DJs, writers, musicians, performers, etc.
  • Coordinate gallery staff event planning and logistics
  • Develop relationships with appropriate sponsors
  • Ensure all events are well documented, reported on, keeping key stakeholders informed throughout the process
  • Ensure OSHA standards, public liability and policies are developed and adhered to
  • Ensure legal obligations and the expectations set out in our policies are met, including health & safety, equality & diversity, finance, procurement, information security and managing people
  • Represent Hauser & Wirth and associated organizations
  • Work weekends and evenings as required

Please submit your resume and cover letter, including references by email only to:

Finance Director

Hauser & Wirth New York
New York NY

Hauser & Wirth is seeking a Director of Finance to join our growing team. Reporting to the CFO, this individual will inspire, train, supervise, and work alongside other members of the Finance team.

The ideal candidate will have a BA or higher in Finance/ Accounting; an MBA is strongly preferred. Strong organizational and collaboration skills, the ability to manage multiple projects, meet deadlines, a keen eye for detail and a thorough knowledge of fundamental finance practices is essential.

 
Qualifications:

  • 8-10 years of relevant work experience
  • Accounting or finance degree from a four-year college/ university; MBA is preferred
  • Experience in a supervisory role, with ability to inspire, train and develop staff
  • Advanced proficiency with accounting software (D365, CCH, SureTax, Exflow, Concur, etc.) and Microsoft Office (Excel, PowerPoint, Word and Outlook)
  • Strong analytical skills with ability to synthesize data and provide insightful narratives
  • Ability to multitask across numerous projects/ work streams
  • Strong verbal and written communication skills
  • Strong analytical skills: ability to compare actual financial performance against operating plans and standards and then interpret and report the results to various levels of management

 
Responsibilities:

  • Supervise, manage and provide training and advice to the members of the Finance team (set goals and run staff appraisals)
  • Ensure compliance with internal accounting policies and procedures by helping to train staff in non-financial departments
  • Liaise with external auditors to ensure adherence to local reporting and compliance with other relevant legislation & meeting reporting deadlines
  • Responsible for postings and payments related to artwork sales by HWNY
  • Responsible for all treasury and tax matters
  • Responsible for controlling & reporting for HWNY, running review meetings with all non-financial departments to build accountability against budgets
  • Responsible for the HWNY and HWLA budgeting/forecast process and cost controlling of New York based exhibitions and fairs.
  • Support Global Business Controller to identify cost saving initiatives and help to implement them.
  • Responsible for US insurance matters (fine art insurance, property & liability)
  • Support CFO with legal matters
  • Collaborate between departments (Operations, People & Culture, Sales, etc.)

 
We are an Equal Opportunity Employer M/F/D/V, committed to ensuring that all current and prospective employees are afforded equal opportunities.

Employee health and safety is of the utmost importance and as such Hauser & Wirth is committed to adhering to New York State Department of Health covid safety guidelines.

Please submit your resume and cover letter, including references by email only to:

3D Technical Artist

Hauser & Wirth London
London, UK

We believe diversity of thought and experience creates the most brilliant communities to serve our organization, and that is why Hauser & Wirth is an equal opportunities employer.

Hauser & Wirth is the world’s leading commercial galleries for modern and contemporary art with locations across the UK, USA, Europe and Asia. ArtLab is Hauser & Wirth’s digital product and innovation department, focusing on the intersection of the artworld and technology.

Based in London, we are looking for a ‘3D Technical Artist’ to join our team. The role’s first responsibility is to create 3D renders to be used as assets for our virtual reality products, website, social media platforms, and exhibition environments. The position will be equally responsible for high-end digital retouching for photography and in many cases, compositing 3D renders into them as well.  Other duties include creating and adjusting 3D models, creating animations, video editing, and organizing/maintaining our Digital Asset Library to company standards.

Essential Duties and Responsibilities include: 

  • Creating or adjusting 3d models in 3ds Max, Unreal Engine, and Unity to be rendered as assets for our website, social media platforms, packaging, art fairs, and exhibition environments
  • Being able to create and produce high-end 3d models from photos and real-world objects, digital retouching for photography and compositing 3d renders into them
  • Utilizing 3d modeling, mapping, texturing, lighting techniques etc. to create visual elements
  • Optimizing 3D Assets for use in AR, VR and WebGL
  • Assist Development team with 3D Integrations
  • Troubleshooting problems on reintegration of outsourced assets into 3D arts
  • Creating animated camera movements and rendering
  • Editing video and image codecs for use on multiple public facing platforms
  • Organizing and maintaining our Digital Asset Library to company standards, correctly naming and uploading all final deliverables to the Digital Asset Management system and making all files accessible to all creative team members
  • Exploring and gaining expertise in the growing list of design tools for rendering and retouching
  • Collaborating with ArtLab and Marketing to incorporate feedback on product use and representation
  • Attending team meetings to discuss and make recommendations on art related issues, work progress etc

 

Core Competencies:

  • Quality: Must be committed to excellence. Must be able to present work in a professional format with an accurate and organized filing system
  • Problem Solving/Analysis: Must be able to break down problems into smaller components, understand underlying issues, simplify and process complex issues, understand the difference between critical details and unimportant facts
  • Communication: Must communicate well both verbally and in writing, create accurate and punctual reports, alert teams to resource issues, confirm project prioritization, share information and ideas with others, have good listening skills
  • Sense of Urgency: Must prioritize well, show energy and enthusiasm, react to opportunities, instill urgency in others, and meet deadlines
  • Teamwork: Must meet all team deadlines and responsibilities, listen to others and value opinions, help team leaders to meet goals, welcome and help newcomers and promote a team atmosphere
  • Personal Organization: Must keep information organized and accessible, maintain clean/functional workspace, work systematically/efficiently, and manage time well
  • Technical Skills: Must understand specialty equipment, keep knowledge up to date, become a technical resource for others, follow technology best practices and standards

 

Education and Experience Requirements: 

  • Minimum of five (5) years of experience as a 3D Technical Artist or similar
  • Bachelor’s degree (or comparable work experience demonstrating ongoing professional development in technology) is required
  • Expert knowledge of Adobe Creative Cloud programs (especially Photoshop, Illustrator, AfterEffects, Premiere Pro, and Bridge)
  • Expert knowledge of Photoshop including best practices for advanced retouching, compositing, layer style techniques, tools, and masking techniques
  • Expert knowledge of 3ds Max, Vray, Unreal Engine or Unity, and PBR figure workflows
  • General knowledge of multiple complementary 3D softwares (ie: Substance Painter, Substance Designer, Marvelous Designer, Datasmith, etc)
  • General knowledge of WebGL and WebAR development
  • Able to work in both PC and MAC environments are a must
  • Able to function within deadlines, while working both independently and as part of a team
  • Highly detailed oriented, possess excellent communication skills, assertive, self-starter, ability to keep projects moving on predetermined production scheduled, and have strong computer skills with ability to troubleshoot
  • Willingness to experiment and innovate

 

To apply, send your CV and useful links/portfolio to: londonjobs@hauserwirth.com

Please submit your resume and cover letter, including references by email only to:

Client Sales Registrar

Hauser & Wirth New York
New York NY

Hauser & Wirth is seeking a Client Sales Registrar to manage the post-sale requirements our three New York based gallery locations. This person will work as a connecting piece between Operations, Finance, and Sales to ensure the highest standard of customer service and care for the transport and handling of all sold artworks.

Principle Duties for sold artworks:

  • Serve as the primary point of contact for clients, post-sale relaying information regarding shipping, condition reports, installation, and assisting with related questions after artwork is received
  • Ensure safe, timely delivery and installation of sold artwork
  • Strong knowledge of sales tax in the US, especially New York State, regarding the shipping and relevant documentation requirements of sold artwork
  • Collaborate closely with Finance department on the sales process to ensure that all client shipments comply with sales tax requirements
  • Manage and organize all supporting documentation regarding sales tax, eg: resale certificates, exemption certificates, Bills of Lading, and client shipping invoices
  • Raise service invoices in close consultation with the finance department
  • Obtain estimates for shipping in partnership with the logistics registrar
  • Update artwork database, post-sale planning applications, and sales ledgers
  • Ensure installation instructions accompany the artwork
  • Ensure Certificate of Authenticity is shipped to the client
  • Ensure sales and shipping invoices have been paid in full and all related agreements have been fully executed prior to shipping
  • Ensure all paperwork is done for on-approvals

 

Other Duties:

  • Ensure that logistics registrar is managing shipping requirements for all sales
  • Assist colleagues with any other shipping requirements as and when required
  • Oversee COA procedures
  • Produce monthly reports of works in warehouse; collaborate with sales directors to ensure movement of sold works

 

Essential:

  • Must have an entrepreneurial spirit, and must work well collaboratively as well as independently
  • Excellent administrative and organizational skills, attention to detail is your specialty
  • Excellent communication skills, you love working with people
  • Able to multi- task on a number of projects/ tasks, A+ time management skills
  • Getting to the bottom of a problem and coming up with a solution makes your day
  • Have a personal interest in Contemporary Art
  • A thorough knowledge of Mac OS, Microsoft Office

 

Other Requirements:

  • Educated to degree level or have equivalent experience of working within a relevant role
  • Prior knowledge of sales tax in the US, especially New York State, regarding the shipping and relevant documentation requirements of sold artwork
  • Prior knowledge of the shipping, handling and installation of artworks
  • Experience with finances and financial data
  • Experience with collection management database systems
  • Prior knowledge of sales agreements or on-approval contracts
  • Prior knowledge of HMRC procedures for import and export of artworks

 

We are an Equal Opportunity Employer M/F/D/V, committed to ensuring that all current and prospective employees are afforded equal opportunities.

Employee health and safety is of the utmost importance and as such Hauser & Wirth is committed to adhering to New York State Department of Health covid safety guidelines.

Please submit your resume and cover letter, including references by email only to:

People and Culture Manager

Hauser & Wirth London
London, UK

We believe diversity of thought and experience creates the most brilliant communities to serve our organization, and that is why Hauser & Wirth is an equal opportunities employer.

Hauser & Wirth is one of the world’s leading commercial galleries for modern and contemporary art with locations across the UK, USA, Europe and Asia. Based in London, we are looking for an experienced, flexible, and incredibly organized People and Culture Manager to join the team.

The People and Culture Manager an essential part of the People and Culture Team. The role focuses on both providing the most knowledgeable and professional support, as well as being an ear and a sounding board to anyone who needs help. Our ideal candidate has excellent attention to detail, is motivated by consistently improving internal processes that enhance the employee experience and is a champion of Hauser & Wirth culture.

You are passionate about People Operations (employee onboarding, internal processes, education and support, data management and reporting, etc.). You are outcome-oriented, and pursue solutions in a thoughtful, iterative, and empathetic way. You are someone who gets excited about working in a fast-paced environment and willing to contribute wherever necessary. This role would suit a HR and Payroll Coordinator/Advisor looking for the next step

The key responsibilities include (but not limited to):
 
Administration, employee journey, ‘from hire to retire’

  • Provide support to our teams throughout the employee lifecycle from onboarding, probations, performance cycles and critical moments through departure.
  • Act as first point of contact and research/respond to employee inquiries related to benefits, payroll, compensation, and HR related policies.
  • Work cross-functionally with multiple internal departments to manage ongoing daily administrative tasks
  • Develop trusting relationships with staff to better support their needs
  • Assist with the recruitment process including scheduling interviews, collecting job descriptions, drafting internal communication about open roles, preparing offer letters, and be the first point of contact for candidate questions regarding benefits and paid time off
  • Execute key aspects of the onboarding process including leading orientation, scheduling internal inductions, inputting new hires into HR system
  • Prepare promotion and merit increase letters and ensure HRIS systems are reflective of any team and/or employee job changes

 
Payroll, database, processes

  • Maintain employee data across HR systems, including entering new hire information, updating organizational charts, job titles, and pay changes.
  • Communicate all payroll information (new starters, job changes, private information changes, leavers, timesheets to our external payroll administrator.
  • Prepare and verify all payroll runs with our payroll provider to facilitate approval.
  • Support benefits administration and organise materials for new hire orientation, annual benefit open enrollment, invoice reconciliation, and employee leave management: pensions, health insurance, and other benefits.
  • Assist with administration and compliance regarding employment verifications, personnel files, unemployment, tax notices, and labour law posters.
  • Maintain employee data and keep personnel files and HRIS files organized and updated; manage digitization process of all HR files with a goal of being a fully digital office by year’s end.
  • Assist in key projects rollouts and trainings (i.e., performance review process, salary planning, benefits open enrollment)
  • Be proactive in making data-driven recommendations and identify key areas for process improvement and efficiency

 
Culture, diversity, equality, inclusion, access, growth, community
 

  • Keep a pulse of culture and carry-out community initiatives that balance company’s goals, employee satisfaction, and diversity, equity, and inclusion strategies.
  • Be a champion, a campaigner of Diversity, Equity, Inclusion and Access principles, discussions, actions in all aspects of the employee lifecycle.
  • Assist in development and learning program rollouts and trainings (i.e., performance review process, salary planning, benefits open enrollment)
  • Support key interest groups and internal communications in the UK, and actively support the organization of internal events

 
Qualifications and skills

  • 4-5 years of experience as a HR coordinator/assistant or relevant human resources/administrative position
  • Bachelor’s degree preferred, but not required
  • Proven experience using an HR system
  • Must have ability to handle data with confidentiality
  • Strong ability in Microsoft Office Suite (with emphasis in Excel and PowerPoint)
  • Deep understanding or payroll, HR policies, benefits
  • Strong detail-oriented skills required
  • Outstanding organizational and time management skills
  • Excellent communication and interpersonal skills
  • Exceptional follow-up and follow-through skills
  • Keeps abreast of latest HR trends and best practices

 
Individual Characteristics we envision the person succeeding in this role to display the following traits:
 

  • Natural problem-solver with a genuine interest in making processes more effective
  • Sincere enthusiasm for the employee experience
  • Drawn to culture-building activities
  • Balances a need to connect with others with the need to ensure work is completed efficiently
  • Proactive and detail-oriented with the ability to action items quickly
  • Takes genuine interest in impacting change across an organization

Please submit your resume and cover letter, including references by email only to:

Temporary Marketing Insight Analyst

US (East Coast based) or UK

Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Somerset, St. Moritz and Zurich. Based in New York, we are looking for temporary marketing insight analyst. The Marketing Insights Analyst is responsible for the analysis, optimization and reporting of multi-channel marketing effectiveness and providing recommendations to enhance both strategic and tactical plans.

Contract: Temporary (3-5 months)
Hours: Full-time

Reporting to: Marketing Director (Europe & Asia) and Marketing Director (US)
Location: US (East Coast based) or UK

 
RESPONSIBILITIES:

  • Support the global Marketing team by gaining detailed insights about our clients and broader audience behaviours, providing insights toward building more effective and efficient digital products and campaigns
  • Proactively identify and interpret key drivers behind marketing performance and deliver insights to channel owners / global Marketing team to optimize efficiency and meet/exceed objectives
  • Generate dashboards and reports that track results and provide actionable insights
  • Track daily optimizations for digital marketing initiatives
  • Perform SEO and analytic website audits resulting in recommendations essential to improving search engine ranking. Be willing and technically able to execute on the development, testing, and rollouts of these strategies in a WordPress environment
  • Analyse effectiveness and efficiency of cross-channel marketing activities, including email, paid and organic social, SEO, SEM, offline activities and other applicable channels as required
  • Partner with Marketing team members to execute projects and tests e.g. robust A/B testing programs to optimize email and provide recommendations on frequency, offer, audience, and content
  • Provide actionable recommendations to internal stakeholders based on data insights
  • Provide channel-based best practices and assist implementation process and timelines
  • Outline and create process documentation for systems and tools used by the global Marketing team
  • Monitor trends on best practices and techniques to identify new opportunities

 
REQUIREMENTS:

  • Minimum of 3 years’ experience working with web analytics platforms and data-driven marketing programs
  • Hands-on experience with Google Tag Manager, AdWords, Google Analytics, Google Search Console, WordPress and Shopify
  • Experience in cross-channel marketing, with a focus on web, mobile, video, social media, display/programmatic and paid search
  • Strong ability to translate, communicate and distil statistics and metrics into digestible recommendations. Able to package technical findings into simple terms and visualizations
  • Excellent verbal and written communication skills, with the ability to convey and package technical findings in simple terms
  • Report creation experience with business intelligence tools preferred
  • Strong process orientation and attention to detail
  • Strong organizational skills, with the ability to aggregate information and data from multiple sources
  • Ability to work collaboratively with cross-functional teams and departments
  • Advanced Excel and PowerPoint skills

Please submit your resume and cover letter, including references by email only to:

Communications Coordinator

Hauser & Wirth New York
New York NY

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Monaco, Somerset, St. Moritz and Zurich. In New York, we are looking for an experienced full-time Communications Coordinator to join the team.

The communications coordinator role requires a meticulous and organized approach, exemplary writing, proofreading and copyediting skills and a keen eye for detail, as well as interest and experience in arts PR. The role involves project coordination on campaigns with guidance from the Communications Manager, preparing materials for US based art fairs and exhibitions (primarily 22nd Street, 69th Street, and Southampton) to deliver PR campaigns, and managing inbound requests. In addition to the campaign work the role oversees the administration of the global department as a whole including maintaining Hauser & Wirth’s digital press archives.

 
Main tasks include, but are not limited to, the following responsibilities:
 
PR

  • Respond to / redirect all incoming press enquiries for all images / over 90 artists and estates / gallery profiles for US based publications
  • Draft Communications strategies in conjunction with senior team
  • Draft, design and format press releases
  • Deliver exhibition PR campaigns for art fairs and exhibitions, in consultation with senior team members
  • Prepare press images, captions and information for external PR
  • Press outreach on campaigns as needed with support from Communications Manager
  • Organize press events in conjunction with Communications Manager

 
General

  • Assist and support Communications Manager
  • Build out network of press contacts
  • Collation of all images and checking copyright clearance of images with the artist liaisons where required
  • Proofreading and copy-editing texts
  • Liaise on distribution of press materials
  • Oversee creation of end of show packs

 
Press archive and reporting

  • Monitor press coverage and request corrections where appropriate
  • Source and log all press coverage
  • Maintain the us press contacts database with the wider team
  • Help mentor the Communications Assistant
  • Manage print subscriptions in conjunction with Communication Assistant

 
The successful candidate will have the following attributes:

     

  • Minimum 3 years of art industry experience preferably in Communications
  • Experience in a commercial art gallery or arts institution’s press office or arts focused PR agency
  • Educated to degree level (BA required) and knowledge of contemporary and modern art history
  • Excellent written skills, knowledge of editorial processes and PR campaigns
  • Strong communication and interpersonal skills
  • Meticulous eye for detail and exemplary organizational skills
  • Experienced in Adobe CS5, particularly Photoshop and InDesign (essential), working knowledge of Microsoft Office and Mac OSX
  • Excellent English language skills are a must, additional languages are desirable

Please submit your resume and cover letter, including references by email only to:

People and Culture Coordinator

Hauser & Wirth Los Angeles
Los Angeles CA

3 Days a week

Key Responsibilities:

  • Provide support to our staff throughout the employee lifecycle from onboarding, performance cycles and critical moments through departure
  • Act as first point of contact and research/respond to employee inquiries related to benefits, payroll, compensation, and HR related policies
  • Execute key aspects of the onboarding process including leading orientation, scheduling internal inductions, inputting new hires into HRIS
  • Maintain employee data across HR systems, including entering new hire information, updating organizational charts, job titles, and pay changes
  • Support benefits administration and organize materials for new hire orientation, annual benefit open enrollment, invoice reconciliation, and employee leave management
  • Assist with administration and compliance regarding employment verifications, personnel files, unemployment, claims, and labor law posters
  • Coordinate payroll to ensure employees’ contributions and other benefit transactions are processed accurately
  • Complete I-9 verifications for new employees
  • Maintain employee data and keep personnel files and HRIS files organized and updated; manage digitization process of all HR files
  • Assist with the recruitment process including scheduling interviews, preparing offer letters, and be the first point of contact for candidate questions regarding benefits and paid time off
  • Prepare promotion and merit increase letters and ensure HRIS systems are reflective of any team and/or employee job changes
  • Keep a pulse of culture and carry-out community initiatives that balance company’s goals, employee satisfaction, and diversity, equity, inclusion and access strategies
  • Develop trusting relationships with staff to better support their needs
  • Assist in program rollouts and trainings (i.e. performance review process, salary planning, benefits open enrollment)
  • Be proactive in making data-driven recommendations and identify key areas for process improvement and efficiency
  • Support systems setup, updates, and troubleshooting (e.g. ADP)

 

Qualifications:

 

  • 2-3 years of experience as a HR coordinator/assistant or relevant human resources/administrative position
  • Bachelor’s degree preferred, but not required
  • Proven experience utilizing an HRIS system
  • Must have ability to handle data with confidentiality
  • Strong ability in Microsoft Office Suite (with emphasis in Excel and PowerPoint)
  • Familiarity with HelloSign or Docusign preferred, but not required
  • Strong detail-oriented skills required
  • Outstanding organizational and time management skills
  • Excellent communication and interpersonal skills
  • Exceptional follow-up and follow-through skills
  • Keeps abreast of latest HR trends and best practices

Please submit your resume and cover letter, including references by email only to:

Merchandiser

Hauser & Wirth London
London, UK

An exciting opportunity has arisen for an experienced Merchandiser to join our growing retail division, based in our London gallery. This role requires a highly analytical and commercially driven individual who is passionate about driving growth and ensuring an optimal customer experience.

This role will provide commercially focused insight and analysis to ensure the retail strategies, including ecommerce are delivered in addition to providing administrative support to our retail team.

The role covers all areas of the global retail business including Own Brand and branded assortment across multiple categories: Artist editions, Homeware, Prints, Textiles and Ceramics.

About the Role:

  • Weekly analysis and reporting of Sales performance & stock movements
  • Produce ad-hoc analysis to support Business decision making
  • Preparing weekly reports stating performance, issues, challenges and opportunities
  • Identifying sales / stock trends and opportunities  for Product Development and Retail
  • Setting up, maintaining/updating the line sheets and proposing actions to Product Development Manager
  • Liaising with suppliers, freight companies and warehouse team to resolve any delivery/invoice discrepancies
  • Maintain range plans to ensure accurate and up to date information available to share with the wider business
  • Managing replenishment process and settings to ensure right stock, right place, right time
  • Raising and tracking Purchase Orders, ensuring timely delivery of stock from suppliers, flags risks/opportunities
  • Maintain availability within defined parameters – highlight future potential issues. Resolve before they become issues
  • Partner and work very closely with Buying team in all aspects of responsibilities
  • Identify and suggest new processes, best practice, and reporting requirement to support the needs of growing business
  •  
    About You:

    • Candidates should currently be Merchandisers or can demonstrate good progression from Assistant Merchandiser to Merchandising Assistant and ready for the next move
    • Understands concept of WSSI, including OTB management to keep within agreed KPI’s
    • Excellent organisational and administrative skills, with attention to detail and accuracy
    • Strong analytical & numerical skills
    • Proficient in MS Office Excel, Word & Outlook
    • Ability to communicate effectively with internal & external stakeholders
    • Self-motivated with strong initiative and problem-solving skills
    • The ability to take responsibility and to work as part of a team
    • Ability to complete tasks in good time and to an excellent standard
    • Ability to work well under pressure and prioritise to meet deadlines
    • Ideally from a Retail Merchandising and Stock Controlling background
    • All applicants must hold the right to work in the UK

Please submit your resume and cover letter, including references by email only to:

Email Marketing Manager

Hauser & Wirth New York
New York NY

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Monaco, Somerset, St. Moritz and Zurich. In New York, we are looking for an experienced full-time Email Marketing Manager to be part of our global Marketing team.

Overview: Responsible for all email marketing including strategy, management of ESP, creation, implementation, performance and management of Hauser & Wirth email marketing as part of global marketing campaigns that promote our artists and program. The role works within the global team and has one direct line report.

Overall responsibilities 

The role is accountable for the development and execution of insight-led email marketing strategies that deliver personalized and effective communications to our audiences which grow our audiences.

A key focus will be continued optimization of our approach to email,  developing and managing our ESP, testing and refining email creative and improving our outcomes. This is an exciting opportunity for candidates who want to innovate, strengthen their strategic skills, and be at the forefront of digital campaigns and initiatives.

Specific duties and responsibilities will include but are not limited to: 

• Manage program of Hauser & Wirth email activity to deliver targeted, more relevant, and ultimately more effective email marketing campaigns.
• Develop and refine our creative approach to email marketing by using data, analytics, and research to understand how we are performing and identify areas for improvement including automation and personalization strategies.
• Work across the global Marketing team to develop a robust and detailed email marketing plan that supports our marketing campaigns and business goals.
• Own the email schedule/calendar ensuring that we tightly and effectively manage the air traffic control of our email campaigns.
• Develop a robust QA process that ensures our campaigns are accurate, relevant and without error, ensuring audiences receive the right communication, at the right time and in the right channel.
• Work with the global Marketing team to facilitate lead generation and nursery programs to support new subscriber acquisition
• Own and monitor email marketing database health and scale
• Manage our ESP making use of all functionalities and obtaining best value
• Ownership and project management of innovation and developments to email personalization and any automation programs
• Working with the Insights Manager, evolve our measurement approach and develop a robust email reporting suite that can be used to measure the ongoing performance of our email activity and is shared with key stakeholders.
• Working with the Insights Manager to maintain a holistic record of all campaign creative and performance to aid continuous learning and improvement, establishing benchmarks and KPI’s for all programs.
• Line management of the Email Marketing Coordinator
• Keep up to date with industry trends and best practices with a focus on potential new partners who can support our drive for greater personalization and automation
• Work as appropriate with CRM specialists to ensure effective audience segmentation
• Supporting the wider Marketing team to deliver holistic effective campaigns

Essential qualifications

• Minimum 3+ years in a similar email marketing role with experience of managing the email channel, lists and segments.
• Data-driven, highly analytical, and able to form conclusions and recommendations from audience data.
• Demonstrable excellent project management and organizational skills
• A strong attention to detail and an avid global team player who enjoys working collaboratively in a fast-paced environment across different timezones
• Minimum 3 years previous experience of working with a variety of ESPs including MailChimp.
• An ability to use knowledge of marketing, branding and creativity to develop highly impactful and creatively excellent campaigns.
• Able to build, code and debug HTML email templates.
• Solid understanding of GDPR and CCPA legislation, as well as a comprehensive understanding of the Privacy & Electronic Communication Regulations (PECR).
• A strong communicator, able to explain recommendations and get buy in from others outside of Marketing and share ideas with a broad variety of stakeholders

Desirable qualifications 

• Experience of working for a global arts or luxury brand/ecommerce
• Customer journey building experience using a CRM and ESP platform.
• A passion for contemporary art, Hauser & Wirth artists and communicating the brand to a broad global audience

Please submit your resume and cover letter, including references by email only to:

Artist Liaison

Hauser & Wirth New York
New York NY

Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Somerset, St. Moritz and Zurich. Based in New York, we are looking for an experienced full-time Artist Liaison.

The Artist Liaison is responsible for artist relations and assisting in the organisation and implementation of research and exhibitions. The Artist Liaison is expected to be extremely skilled at communication within a group environment, diplomatic, and a pro-active problem solver.

 
Responsibilities include, but not limited to:

  • Manage allocated Artists and Estates in conjunction with the Sales Director:
        • Be the liaison between the gallery and the artist or artists’ studio and other organisations, galleries or institutions
        • Coordinate all the artists’ related matters, including but not limited to, internal and external exhibitions & projects (physical and digital), publications, press, research, logistics and other
        • Manage, coordinate and communicate all commissions and consignments for the artists
        • Organize and attend production meetings, studio visits and conference calls
  • Responsible for the content of artists’ bio, bibliography, press information, press requests, advertisements, catalogues, invitations, sales books at fairs and other artist related documentation and information
  • Responsible for the artist’s related archives, the library and the content on website, biography, bibliography, press information, press requests, advertisements, catalogues, invitations, sales books at fairs and other artist and artwork related documentation and information
  • In charge of artist and estate related archives at the gallery (physical and digital), the library, the content on website (in collaboration with Marketing and Communications team)
  • Oversee and manage the cost control process for artist related exhibitions/projects
  • Facilitate artists’ productions, set up and monitor production budget and timeline
  • Coordinate commissions and consignments
  • Other tasks as assigned

 
Requirements:

  • MA or BA degree in History of Art
  • A minimum of 3 years’ experience in a similar position within a gallery or art institution
  • Extensive knowledge and ideally experience of artist relations
  • Excellent communication and problem-solving skills
  • Ability to work fast and accurately, with an eye for detail
  • Ability to work well as part of local and remote teams but also to work independently
  • Ability to compose grammatically correct professional correspondence and respond to email and requests in a timely manner
  • Competence to work well under pressure and meet deadlines
  • Team player with a keen sense of initiative
  • Excellent verbal and written English language skills, other languages are a plus
  • Computer proficiency (particularly with Mac OS X, Microsoft Office and Google Apps for Business) and willingness to learn new programs as necessary

 
Please email your CV to nyjobs@hauserwirth.com

Please submit your resume and cover letter, including references by email only to:

Art Handler

Henau, Switzerland

Wir sind eine der führenden internationalen Galerien für Zeitgenössische Kunst mit Standorten in Zürich, London, Somerset, Hong Kong, New York, Los Angeles und St. Moritz. Für unseren Standort in der Nähe von Wil (St. Gallen) suchen wir für unser Team einen erfahrenen

Technischen Mitarbeiter, 100 % (w/m/d)

Ihre Aufgaben beinhalten:

• Organisation und Durchführung von Ausstellungsauf- und –abbauten, sowie Messen

• Mithilfe bei der Vorbereitung von Kunsttransporten

• Aus-/Einpacken von Kunstwerken

• Herstellen von Kunstverpackungen

• Kurierdienste

• Auslieferungen und Installationen von Kunstgegenständen

• Mitarbeit bei der Gebäudeinstandhaltung (Facility Management)

 

Für diese Tätigkeit bringen Sie folgende Eigenschaften mit:

• Abgeschlossene handwerkliche Berufslehre (z.B. Schreiner)

• Erfahrung im Galerien- oder Museumsbereich von Vorteil

• Sie sind teamorientiert, kommunikativ und haben Freude am Umgang mit Kunst

• Freundliches und gepflegtes Auftreten

• Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift, Französisch-kenntnisse von Vorteil

• Gute Computerkenntnisse (Mac OS X, Microsoft Office, SketchUp)

• Führerausweis (Kat. B)

Sie legen Wert auf handwerkliche Präzision und sind mit unterschiedlichen Materialien und Werkstoffen vertraut. Sie arbeiten ausgesprochen sorgfältig und zuverlässig, haben hohe Qualitätsvorstellungen und behalten auch in hektischen Situationen den Überblick.

Wir bieten Ihnen eine interessante und abwechslungsreiche Aufgabe in einem dynamischen Umfeld. Falls wir Ihr Interesse geweckt haben und Sie diesem Anforderungsprofil entsprechen, freuen wir uns auf Ihre vollständigen Bewerbungsunterlagen inkl. Foto per E-Mail.

Please submit your resume and cover letter, including references by email only to:

Director of Communications

Hauser & Wirth New York
New York NY

Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Somerset, St. Moritz and Zurich. Based in New York, we are looking for an experienced full-time Director of Communications.

Primary tasks of the Director of Communications include, but are not limited to, the following responsibilities:
 
Publicity:

  • Oversee communications for gallery’s US projects, including but not limited to exhibitions and events programs.
  • Establish strategy and oversee PR campaigns for projects, internal exhibitions, art fairs and general corporate PR as relates to the US, in collaboration with external PR consultant, Andrea Schwan.
  • Oversee communications for specific priority US fair projects.
  • Manage gallery relationship with external PR consultant, Andrea Schwan.
  • Foster relationships with key journalists.
  • Write and sign off press releases for exhibitions, art fairs and special projects.
  • Ghost-write press interviews / quotes for Partners and artists where relevant.
  • Draft briefings for staff / artist interviews.
  • Oversee interviews, photoshoots and arrange copy approval with journalists.
  • Oversee press events as required.
  • Represent the gallery at selected events, as required.
  • Provide strategic advice on the contents of the events program.

 
Shared responsibility with EU Communications Team
Publicity (Corporate Communications):

  • Develop and maintain key-messages documents and publicity tools to align company’s internal and external communications.
  • Oversee, plan and deliver international publicity campaigns for capital projects, art fairs, new initiatives, new artists and staff appointments, with support from internal and external local PR teams.
  • Oversee communications strategy for retail and publishing arms.
  • Identify and activate communications opportunities related to non-gallery activities (such as artist affiliated projects, e.g., Venice Biennale, publishing projects, public commissions etc.).
  • Offer PR support to major museum projects in connection with gallery artists.
  • Act as point person for local PRs with regards to global external communications, ensuring coherence and optimum scheduling across projects.
  • Manage crisis communications in liaison with external PR agencies/consultants.
  • Identify and pursue partner profile opportunities / manage partner public profiles.
  • Draft press releases and communications, presentations and speeches for senior management.

 
Management:

  • Manage the Communications Manager and Communications Assistant (NY) and co-manage the Associate Director of Communications and Marketing (LA) in partnership with Director of Marketing.
  • Participate in Senior Management meetings and events.

  
Strategic Planning:

  • Work in collaboration with global marketing and communications leadership to develop a cohesive global Marketing and Communications strategy based on the objectives of the business.
  • Offer guidance on communications and positioning of Director-initiated projects to ensure alignment with company brand and objectives.
  • Advise on issues related to brand messaging and strategic positioning of projects adjacent and external to the company structure, including retail and publishing projects.
  • Create opportunities for amplifying corporate objectives.
  • Advise on relevance of HW exhibition and events program for local audiences.
  • Advise on appropriate promotional and brand partnerships for the organization.

 
Digital Content

  • Contribute ideas to social media campaign plans.
  • Review exhibitions and events emailers (in partnership with Marketing team).

 
Internal Communications in Partnership with Internal Communications Manager (People & Culture Dept)

  • Partner with Internal Communications Manager to create and execute internal communications strategy to ensure appropriate teams are properly informed about new initiatives.

 
Requirements:

  • Minimum of 8 years’ art world communications experience.
  • Proven management skills including a relevant qualification or professional training in management skills
  • Strong experience of developing and executing Comms strategies for art world projects. A variety of experience preferable: exhibitions, art fairs, corporate comms and museums.
  • Experience of working with artists.
  • Excellent writing and editing skills of relevant subject matter. A relevant degree is a bonus.
  • Proven crisis comms experience and media training ability.
  • Proven ability to lead projects from strategy to execution.
  • Excellent relevant art and consumer press contacts and a sound knowledge of the changing media landscape.
  • Experience of commissioning content is a bonus.

 
Please email your CV to nyjobs@hauserwirth.com

Please submit your resume and cover letter, including references by email only to:

Social Media Coordinator

Hauser & Wirth London
London, UK

We believe diversity of thought and experience creates the most brilliant communities to serve our organisation, and that is why Hauser & Wirth is an equal opportunities employer.

Based in London and reporting to the Social Manager (NY), the Social Coordinator works as part of our global Marketing team. We are looking for a creative and proactive candidate to help the team ensure Hauser & Wirth social channels are the best they can be. The role involves coordinating content across all social channels, so excellent writing, proofing and copy-editing skills, in addition to strong InDesign and Photoshop skills, are essential. Working closely with many departments—including Marketing, Sales, Research, Artist Liaison, Publishers and Communications teams—the Social Coordinator contributes to both operational and administrative tasks as well as researching and producing content and coordinating approval processes.

The role will include, but not be limited to, the following responsibilities:

  • Support in the planning and management of the social content calendar across Instagram, Facebook, Twitter, Youtube and Pinterest
  • Updating social calendars and scheduling social content
  • Collaborate with content team to create compelling and effective content for social channels
  • Oversee day-to-day community management for Hauser & Wirth’s global social channels
  • Monitor comments, likes and messages on allocated social media accounts; reply to queries promptly and politely or passing them onto relevant team members to handle
  • Weekly and monthly analysis of performance of all content, across all platforms; sharing findings with the wider team for planning and decision-making
  • Supporting the Social Media Manager in delivering the strategy for the channels
  • Adhere to the to the company brand and tone of voice guidelines, content creation workflow and corporate governance to ensure all content is approved by key stakeholders
  • Source and coordinate visual assets for social channels
  • Work with Marketing and Communications teams to develop and plan social content around campaigns
  • Assist with briefing of digital designs for social channels
  • Assist coordinating paid social media activity for selected campaigns
  • Updating listings and catalogues on existing and new social channels such as Instagram Shopping and Pinterest
  • Monitor competitor landscape, market changes, and developments; remain current on emerging industry/digital trends and listening tools/applications
  • Management of platforms such as Facebook, Pinterest, YouTube, Trip Advisor
  • Support in campaign planning, including the social plan to support new initiatives
  • Create quality content and proofread any copy that needs reviewing
  • Apply necessary tracking links to all social activity for ease of analysis
  • Assist with the day-to-day administration tasks
  • Conduct detailed competitor analysis reports
  • This role could require occasional out of hours work as-and-when the business requires

 

The successful candidate will have the following skills / experience:

  • One to two years’ experience in a similar role
  • Understanding of digital and social media best practices, metrics and analytics
  • Strong organizational skills and the ability to manage multiple projects at once in a fast-paced working environment with exceptional attention to detail
  • Excellent writing, communication and presentation skills with ability to simplify messaging and tell a compelling and engaging story
  • Proactive approach to identifying and researching compelling digital content
  • Working knowledge of MacOS, HTML and WordPress
  • Excellent skills in Adobe Creative Cloud, highly proficient in InDesign and Photoshop
  • Experience using Premiere or similar video editing software
  • Spanish or French language skills desirable
  • Preferably Bachelor’s degree level, in art history, arts or humanities subject

Please submit your resume and cover letter, including references by email only to: