Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Somerset, St. Moritz and Zurich. Based in New York, we are looking for temporary marketing insight analyst. The Marketing Insights Analyst is responsible for the analysis, optimization and reporting of multi-channel marketing effectiveness and providing recommendations to enhance both strategic and tactical plans.

Contract: Temporary (3-5 months)
Hours: Full-time

Reporting to: Marketing Director (Europe & Asia) and Marketing Director (US)
Location: US (East Coast based) or UK

 
RESPONSIBILITIES:

• Support the global Marketing team by gaining detailed insights about our clients and broader audience behaviours, providing insights toward building more effective and efficient digital products and campaigns
• Proactively identify and interpret key drivers behind marketing performance and deliver insights to channel owners / global Marketing team to optimize efficiency and meet/exceed objectives
• Generate dashboards and reports that track results and provide actionable insights
• Track daily optimizations for digital marketing initiatives
• Perform SEO and analytic website audits resulting in recommendations essential to improving search engine ranking. Be willing and technically able to execute on the development, testing, and rollouts of these strategies in a WordPress environment
• Analyse effectiveness and efficiency of cross-channel marketing activities, including email, paid and organic social, SEO, SEM, offline activities and other applicable channels as required
• Partner with Marketing team members to execute projects and tests e.g. robust A/B testing programs to optimize email and provide recommendations on frequency, offer, audience, and content
• Provide actionable recommendations to internal stakeholders based on data insights
• Provide channel-based best practices and assist implementation process and timelines
• Outline and create process documentation for systems and tools used by the global Marketing team
• Monitor trends on best practices and techniques to identify new opportunities

 
REQUIREMENTS:

• Minimum of 3 years’ experience working with web analytics platforms and data-driven marketing programs
• Hands-on experience with Google Tag Manager, AdWords, Google Analytics, Google Search Console, WordPress and Shopify
• Experience in cross-channel marketing, with a focus on web, mobile, video, social media, display/programmatic and paid search
• Strong ability to translate, communicate and distil statistics and metrics into digestible recommendations. Able to package technical findings into simple terms and visualizations
• Excellent verbal and written communication skills, with the ability to convey and package technical findings in simple terms
• Report creation experience with business intelligence tools preferred
• Strong process orientation and attention to detail
• Strong organizational skills, with the ability to aggregate information and data from multiple sources
• Ability to work collaboratively with cross-functional teams and departments
• Advanced Excel and PowerPoint skills

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Monaco, Somerset, St. Moritz and Zurich. In New York, we are looking for an experienced full-time Communications Coordinator to join the team.

The communications coordinator role requires a meticulous and organized approach, exemplary writing, proofreading and copyediting skills and a keen eye for detail, as well as interest and experience in arts PR. The role involves project coordination on campaigns with guidance from the Communications Manager, preparing materials for US based art fairs and exhibitions (primarily 22nd Street, 69th Street, and Southampton) to deliver PR campaigns, and managing inbound requests. In addition to the campaign work the role oversees the administration of the global department as a whole including maintaining Hauser & Wirth’s digital press archives.

 
Main tasks include, but are not limited to, the following responsibilities:
 
PR

• Respond to / redirect all incoming press enquiries for all images / over 90 artists and estates / gallery profiles for US based publications
• Draft Communications strategies in conjunction with senior team
• Draft, design and format press releases
• Deliver exhibition PR campaigns for art fairs and exhibitions, in consultation with senior team members
• Prepare press images, captions and information for external PR
• Press outreach on campaigns as needed with support from Communications Manager
• Organize press events in conjunction with Communications Manager

 
General

• Assist and support Communications Manager
• Build out network of press contacts
• Collation of all images and checking copyright clearance of images with the artist liaisons where required
• Proofreading and copy-editing texts
• Liaise on distribution of press materials
• Oversee creation of end of show packs

 
Press archive and reporting

• Monitor press coverage and request corrections where appropriate
• Source and log all press coverage
• Maintain the us press contacts database with the wider team
• Help mentor the Communications Assistant
• Manage print subscriptions in conjunction with Communication Assistant

 
The successful candidate will have the following attributes:

 
• Minimum 3 years of art industry experience preferably in Communications
• Experience in a commercial art gallery or arts institution’s press office or arts focused PR agency
• Educated to degree level (BA required) and knowledge of contemporary and modern art history
• Excellent written skills, knowledge of editorial processes and PR campaigns
• Strong communication and interpersonal skills
• Meticulous eye for detail and exemplary organizational skills
• Experienced in Adobe CS5, particularly Photoshop and InDesign (essential), working knowledge of Microsoft Office and Mac OSX
• Excellent English language skills are a must, additional languages are desirable

Based in New York and reporting to the Marketing Director (US), the Marketing Assistant works as part of our global Marketing team and is responsible for supporting the global Marketing team across a range of activities, projects, and campaigns. We are looking for a proactive candidate to help the team ensure Hauser & Wirth marketing channels are the best they can be. Working closely with many departments— including Events, Content, and Communications teams—the Marketing Assistant contributes to both operational and administrative tasks as well as campaign reporting and event support. The role also involves content uploads to HW.com so an interest in writing, proofing, copy-editing web content is preferred.

 
Operational and administrative support to Marketing Department and US Director

• Liaise with gallery staff and field requests on behalf of the Marketing Director and US Marketing Team
• Schedule department meetings and oversee department calendar, coordinating with sales, content, digital, communications, Art Lab, and design teams for relevant meetings, preparing agendas and circulating meeting minutes in a timely fashion
• Partner with Associate Director of Marketing and regional Marketing Manager to project manage marketing campaign activity reports and recaps sharing metrics for measuring program success
• Collaborate with the Associate Director of Marketing to manage the global MarComms X-Channel “campaign calendar” (ie all mailers, exhibitions, vip page launches, fairs, HWP titles, paid and organic social, etc…) and distribute weekly to key stakeholders, noting major changes/amendments
• Manage Weekly X-Channel Meetings agendas, action points and distribute notes and next steps following each meeting if needed
• Works with Front Desk in NY and the Design team to create and update onsite signage in Chelsea, Upper East Side, and Southampton managing the production of QR codes, front desk signage, and wayfinding
• Processing expenses and credit card receipts; oversee all credit cards on “Concur” (digital platform) for Marketing Director and US Events Department
• Manage Marketing Director’s travel when applicable

 
Digital Content Support

• Day-to-day updates to Hauser & Wirth website CMS
• Building and updating exhibition and related event pages for New York based campaigns; updating location pages both on HW.com and Google My Business
• Adhering to best practices creating tracking links for digital activities
• Enforce the company brand and tone of voice guidelines

 
Event Support

• Offer on-site public and private event support for partnership and third-party gallery events including talks, screenings, book launches, and press previews
• In concert with Front Desk NY help with logistics, guest lists, invites, RSVPs, seating charts, invoice processing, and event reports
• Assisting in setting up and breaking down events

 
The successful candidate will have the following skills / experience:

• 1+ year of experience or working in galleries, museums, events production, or arts administration
• Knowledge of and passion for modern and contemporary art and local arts organizations in NY
• Excellent written and verbal communication skills
• Excellent copy-editing and proofreading abilities
• Experience using WordPress and a basic understanding of web markup, including HTML
• This position requires great attention to detail and sound organizational skills
• Ability to work effectively with multiple individuals and manage several projects at once
• A proactive and positive attitude, keen to work in a fast-paced environment and with the ability to thrive with change
• Creative thinking and problem-solving skills
• Excellent time-management skills
• A passion for contemporary art, Hauser & Wirth artists and communicating the brand to a broad global audience
• Familiar with Microsoft Office, Adobe Creative Suite and Mac operating system

Hauser & Wirth is looking for a Retail Sales Associate for its Shop at the Los Angeles Gallery. This full- time position is responsible for all sales activities and sale associate job duties, from greeting customers, answering questions, providing product information and ensuring the shop is well-maintained and stocked throughout the workday. We’re looking for someone who is passionate about retail, art and design, with exceptional customer service; high levels of initiative and self-motivation; and an entrepreneurial spirit.

Hauser & Wirth was founded in 1992 in Zurich by Iwan Wirth, Manuela Wirth and Ursula Hauser, who were joined in 2000 by Partner and President Marc Payot. A family business with a global outlook, Hauser & Wirth has expanded over the past 27 years to include outposts in Hong Kong, London, New York, Los Angeles, Somerset, Gstaad and St. Moritz. The gallery represents over 75 artists and estates who have been instrumental in shaping its identity over the past quarter century, and who are the inspiration for Hauser & Wirth’s diverse range of activities that engage with art, education, conservation and sustainability. Hauser & Wirth Los Angeles, located in a historic 100,000 square foot flour mill complex in the city’s burgeoning downtown Arts District, opened to the public in March 2016. The venue offers innovative exhibitions, museum-caliber amenities, and a robust schedule of public programs that contextualize the art on view, drawing upon, illuminating, and contributing to the urban culture of Los Angeles.

Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential, no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Essential Responsibilities:

• Maintain excellent customer service standards and provide an exceptional visitor experience
• Drive sales with acquired product knowledge and proven sales techniques
• Ensure accurate representation of the gallery and ethos of Hauser & Wirth at all times
• Maintain a consistently high standard of presentation within the store, including displays/visual standards, stock condition and general cleanliness
• Work collaboratively and cooperatively with the Gallery staff and with local makers
• Responsible for the maintenance of the stockrooms and all retail back-of-house areas
• Manage stock transfers to other stores and the efficient receiving of stock deliveries
• Maintain proper inventory controls and conduct monthly and quarterly stock take
• Fulfill e-commerce orders in a timely manner
• Keep daily records of Shop sales, damages and employee discounts
• Ensure the Shop is secured at closing
• Perform other duties and responsibilities as assigned

Education and Experience:

Candidates who excel in this role, tend to have the following qualifications and skills, though others may be considered on a case-by-case basis.

• 1+ years retail sales experience, preferably in a gallery, publications or high-level retail environment
• Educated to degree level in the Arts
• Demonstrated passion for customer service
• Demonstrated passion for display and merchandizing
• The ability to prioritize multiple tasks
• The ability to work a flexible schedule based on business need
• Demonstrates excellent collaborative, communication, and conflict resolution skills
• A high level of enthusiasm, self-motivation, and resourcefulness
• Familiarity with MS Office

Work Environment:

Fast and continuous work pace with variable workload
Frequent contact with staff and public under a variety of circumstances

Benefits:

• Competitive pay based on the work you do for us
• Health, dental and vision coverage for you and your family
• 401(k) plan after one year of service
• Generous number of vacation days each year
• Embrace parenthood with a minimum of 12 weeks of parental leave
• Discounts on company products

Position level and salary will be commensurate with qualifications and experience.
Please submit your resume and cover letter, including references by email only to lajobs@hauserwirth.com

An exciting opportunity has arisen for an experienced Merchandiser to join our growing retail division, based in our London gallery. This role requires a highly analytical and commercially driven individual who is passionate about driving growth and ensuring an optimal customer experience.

This role will provide commercially focused insight and analysis to ensure the retail strategies, including ecommerce are delivered in addition to providing administrative support to our retail team.

The role covers all areas of the global retail business including Own Brand and branded assortment across multiple categories: Artist editions, Homeware, Prints, Textiles and Ceramics.

About the Role:

• Weekly analysis and reporting of Sales performance & stock movements
• Produce ad-hoc analysis to support Business decision making
• Preparing weekly reports stating performance, issues, challenges and opportunities
• Identifying sales / stock trends and opportunities  for Product Development and Retail
• Setting up, maintaining/updating the line sheets and proposing actions to Product Development Manager
• Liaising with suppliers, freight companies and warehouse team to resolve any delivery/invoice discrepancies
• Maintain range plans to ensure accurate and up to date information available to share with the wider business
• Managing replenishment process and settings to ensure right stock, right place, right time
• Raising and tracking Purchase Orders, ensuring timely delivery of stock from suppliers, flags risks/opportunities
• Maintain availability within defined parameters – highlight future potential issues. Resolve before they become issues
• Partner and work very closely with Buying team in all aspects of responsibilities
• Identify and suggest new processes, best practice, and reporting requirement to support the needs of growing business

 
About You:

• Candidates should currently be Merchandisers or can demonstrate good progression from Assistant Merchandiser to Merchandising Assistant and ready for the next move
• Understands concept of WSSI, including OTB management to keep within agreed KPI’s
• Excellent organisational and administrative skills, with attention to detail and accuracy
• Strong analytical & numerical skills
• Proficient in MS Office Excel, Word & Outlook
• Ability to communicate effectively with internal & external stakeholders
• Self-motivated with strong initiative and problem-solving skills
• The ability to take responsibility and to work as part of a team
• Ability to complete tasks in good time and to an excellent standard
• Ability to work well under pressure and prioritise to meet deadlines
• Ideally from a Retail Merchandising and Stock Controlling background
• All applicants must hold the right to work in the UK

We believe diversity of thought and experience creates the most brilliant communities to serve our organization, and that is why Hauser & Wirth is an equal opportunities employer.

Hauser & Wirth is one of the world’s leading commercial galleries for modern and contemporary art with locations across the UK, USA, Europe and Asia.

Hauser & Wirth Somerset opened in July 2014 and has welcomed over 700,000 visitors, receiving wide and positive acclaim in the press. Its ethos sits at the very heart of Hauser & Wirth, as a place where art can successfully merge with many other subject matters of importance to us; architecture, education, community, landscape, food and farming, and opens the doors for creative ideas and collaborations.

We are now looking for a multi-talented person to join the Somerset team and provide day-to-day support for our gallery activities. The successful candidate will have great attention to detail, proven organisational skills, diplomacy and excellent communication skills; you will be the first point of contact with visitors, artists and clients.

This full-time position has working week of Sunday – Thursday.

Reporting to the Head of Front Desk, shared responsibilities with the rest of the Front Desk team: 

• Supervising gallery & public spaces: ensuring they are presented to the highest standards at all times and ensuring safety of public and art works 
• Ensuring the health and safety of all visitors in accordance with Covid-19 safety guidelines 
• Facilitating day-to-day general admission ticketing – checking in visitors, supporting with technical issues, compiling attendee reports 
• Daily reports 
• Retail support – processing sales and incoming orders, assisting customers, maintaining stock levels, support with processing e-commerce orders, support with ensuring stock organisation and tidiness 
• Opening & closing the galleries each day 
• Knowledgeable about the gallery and hospitality offerings, including our global locations 
• Recording visitor numbers & VIP statistics 
• Coding relevant invoices 
• Sales of tickets for events, updating guest lists, & keeping track of tickets sales 
• Manage the switchboard to take messages/voicemail updates/night service 
• Assisting with private views and events 
• Handling all incoming & outgoing mail and couriers, logging all courier deliveries 
• Car-parking for group visits with coaches or buses
   

Additional tasks will include but not be limited to: 

• Front Desk team’s end of month banking including petty cash, processing cheques and reporting to charity partners 
• Responding to enquiries of somerset@hauserwirth email account 
• Weekly staff meeting minutes 
• Email invitations using Direct Mail  
• Site giveaway books  
• Support Head of Front Desk with credit card admin support 
• Responsible for site photo printer 
  

Requirements: 

• A passion for art, especially a keen interest in contemporary art, art galleries and institutions  
• Excellent verbal and written communication skills 
• A natural sense of service, and a passion for visitors’ and employees’ experience 
• Organized with an ability to prioritize 
• Computer literate – familiarity with Mac OS and Microsoft Office programs is desirable 
• Candidate should be meticulous with an attention to detail 
• Proactive attitude 
• Strong teamwork 
• Advanced studies in Fine Art, Art History or a related subject are welcome 

Please submit your resume by email only to: somersetjobs@hauserwirth.com 

We believe diversity of thought and experience creates the most brilliant communities to serve our organization, and that is why Hauser & Wirth is an equal opportunities employer.

Hauser & Wirth is the world’s leading commercial gallery for modern and contemporary art with locations across the UK, USA, Europe and Asia.

In London, our team is preparing for growth and exciting projects and fairs to come back to the gallery, and we are looking for an experienced and well-motivated technician who will take on responsibility for managing and implementing the dynamic display program in our London Showrooms. This full-time position requires an excellent communicator, with very high attention to detail and proven organizational skills. You must be confident and proficient in handling a wide variety of artworks and objects and be able to work well in a high-pressure environment.

The successful candidate will work very closely with the Directors and Registrar team to deliver displays and exhibitions to a consistently high standard.

Responsibilities:  

• Coordination and implementation of artwork installs and deinstalls in the London Showrooms. 
• Receiving in artworks and preparing works for transit. 
• Unpacking and packing artworks to a high standard, with an emphasis on sustainability. 
• Providing technical support for the installation and de-installation of Art Fairs, Internal and external exhibitions and projects, offices, private residences and artist studios. 
• Artwork deliveries to clients. 
• Compilation of artwork manuals. 
• Maintaining storage records. 
• Assisting with facilities management.
   

Requirements:  

• At least 3 years experience in an Art Gallery or similar commercial environment. 
• Ability to communicate effectively and concisely at all levels within the gallery.
• Able to use own initiative to independently manage Showroom workload. 
• Ability to work under pressure while maintaining very high attention to detail. 
• Team-oriented, with a positive outlook and friendly disposition. 
• Good IT skills (Mac OS X, Microsoft Office, Sketchup). 
• Full driving license an advantage. 
• Experience of artwork framing, photography, audio visual, and fabrication would be an advantage.
   

Please submit your resume by email only to: londonjobs@hauserwirth.com 

Hauser & Wirth is one of the world’s leading commercial galleries for modern and contemporary art with locations across the UK, USA, Europe and Asia. Based in Somerset, we are looking for an experienced, flexible and hands on Registrar to join the Operations team at this unique location as it continues to enhance its’ global reputation. This role is a full time position.

In this role, day-to-day tasks will require extensive collaboration with artist liaisons, art handling and facility management teams in order that your expertise contributes to the successful delivery of all projects and activities. The ideal candidate comes with experience of a fast moving and dynamic environment and has a strong understanding of what it means to be a team player.

Responsibilities: 

• Assist gallery artists with practical requirements for projects they are working on and delivering in Somerset. 
• Responsibility for all internal exhibitions, including providing Artist Liaisons with exhibition costs and creating install/de-install schedules 

• Responsible for condition reporting, care and maintenance of all outdoor artworks across all locations in Somerset 
• Organise all incoming and outgoing artworks in HWSO galleries and MAKE, in liaison with Registrars in other HW locations 
• Oversee the organisation of framing of artwork 
• Compile condition reports and update artworks in our database and SharePoint files. 
• Oversee logistics relating to of the storage of artwork internally, at local storage facility and other 3rd party locations 

• Manage detailed data entry on database and administration pertaining to all shipping/logistical activities 
• Ensure HMRC regulations are adhered to strictly 
• Assist with practical preparations for all gallery events and activities 

Required knowledge, skills and qualifications: 

• Highly developed interpersonal and communication skills required to liaise with a diverse range of internal and external personnel at all levels, capable of thriving in a multi-disciplinary environment and collaborating with a large range of operational departments and international locations 
• Self-starter, able to solve problems, structured approach, mitigate risk, make decisions under tight deadlines and challenging situations.   
• Minimum 5 years of relevant experience and a proven track record as a Registrar in an international contemporary art gallery or comparable experience in a museum or auction house environment 
• Knowledge of UK customs and tax regulations 
• Strong oral and written communication skills 
• Proven IT skills in all areas of Microsoft applications (particularly with Mac OS X, Microsoft Office Suite) and willingness to learn new programs as necessary 
• Strong art-related network is an advantage 

Position hours are Monday–Friday, 9am to 6pm with an hour for lunch, based at the gallery. The candidate may occasionally need to work additional hours.   

Please submit your resume by email only to: somersetjobs@hauserwirth.com 

We believe diversity of thought and experience creates the most brilliant communities to serve our organisation, and that is why Hauser & Wirth is an equal opportunities employer.

Based in London and reporting to the Senior Digital Content Manager, the Digital Content Assistant works as part of our global Marketing team. We are looking for a proactive candidate to help the team ensure Hauser & Wirth digital channels are the best they can be. The role’s primary responsibility is to create, manage and upload content for the Hauser & Wirth website.

The role involves contributing to the production of content across all digital channels, so excellent writing, proofing and copy-editing skills, in addition to experience creating content, are essential. Working closely with many departments—including Marketing, Sales, Research, and Communications teams—the Digital Content Assistant contributes to both operational and administrative tasks as well as researching and producing content.

The role will include, but not be limited to, the following responsibilities:

• Day-to-day updates to website CMS
• Assist with the production of content for a variety of promotional channels including online presentations, editorial and news stories, films, social content and more
• Research to inform content planning and support creative brief development
• Produce planning materials for internal stakeholders, approvals, and assist maintaining ongoing relationships with third-party vendors/freelancers
• Assist maintaining content calendars for UK Europe and Asia
• Source and coordinate visual assets including acquiring permissions where required
• Adhere to the to the company brand and tone of voice guidelines, content creation workflow and corporate governance to ensure all content is approved by key stakeholders
• Work with the Sales and Communications teams to ensure messaging and content is consistent across digital platforms
• Partner with Digital Product team on the implementation of new content features and functionalities as well as adhering to digital best practices
• Contribute to conversations surrounding reports on the performance of site content utilizing analytics tools to identify trending and emerging content opportunities

The successful candidate will have the following skills / experience:

• Deep passion for all things Digital and a love of learning
• One to two years’ experience in a similar role
• Knowledge of digital best practices including SEO
• Experience with HTML and WordPress essential
• Excellent skills in Adobe Creative Suite, highly proficient in InDesign and Photoshop
• Experience using Premiere Pro or similar video editing software extremely beneficial
• Strong organizational skills and the ability to manage multiple projects at once in a fast-paced working environment with exceptional attention to detail
• Excellent writing, communication and presentation skills with ability to simplify messaging and tell a compelling and engaging story
• Proactive approach to identifying and researching compelling digital content
• French, German or Spanish language skills desirable
• Ideally educated to degree level, preferably in arts or humanities subject (BA required)

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Monaco, Somerset, St. Moritz and Zurich. In New York, we are looking for an experienced full-time Email Marketing Manager to be part of our global Marketing team.

Overview: Responsible for all email marketing including strategy, management of ESP, creation, implementation, performance and management of Hauser & Wirth email marketing as part of global marketing campaigns that promote our artists and program. The role works within the global team and has one direct line report.

Overall responsibilities 

The role is accountable for the development and execution of insight-led email marketing strategies that deliver personalized and effective communications to our audiences which grow our audiences.

A key focus will be continued optimization of our approach to email,  developing and managing our ESP, testing and refining email creative and improving our outcomes. This is an exciting opportunity for candidates who want to innovate, strengthen their strategic skills, and be at the forefront of digital campaigns and initiatives.

Specific duties and responsibilities will include but are not limited to: 

• Manage program of Hauser & Wirth email activity to deliver targeted, more relevant, and ultimately more effective email marketing campaigns.
• Develop and refine our creative approach to email marketing by using data, analytics, and research to understand how we are performing and identify areas for improvement including automation and personalization strategies.
• Work across the global Marketing team to develop a robust and detailed email marketing plan that supports our marketing campaigns and business goals.
• Own the email schedule/calendar ensuring that we tightly and effectively manage the air traffic control of our email campaigns.
• Develop a robust QA process that ensures our campaigns are accurate, relevant and without error, ensuring audiences receive the right communication, at the right time and in the right channel.
• Work with the global Marketing team to facilitate lead generation and nursery programs to support new subscriber acquisition
• Own and monitor email marketing database health and scale
• Manage our ESP making use of all functionalities and obtaining best value
• Ownership and project management of innovation and developments to email personalization and any automation programs
• Working with the Insights Manager, evolve our measurement approach and develop a robust email reporting suite that can be used to measure the ongoing performance of our email activity and is shared with key stakeholders.
• Working with the Insights Manager to maintain a holistic record of all campaign creative and performance to aid continuous learning and improvement, establishing benchmarks and KPI’s for all programs.
• Line management of the Email Marketing Coordinator
• Keep up to date with industry trends and best practices with a focus on potential new partners who can support our drive for greater personalization and automation
• Work as appropriate with CRM specialists to ensure effective audience segmentation
• Supporting the wider Marketing team to deliver holistic effective campaigns

Essential qualifications

• Minimum 3+ years in a similar email marketing role with experience of managing the email channel, lists and segments.
• Data-driven, highly analytical, and able to form conclusions and recommendations from audience data.
• Demonstrable excellent project management and organizational skills
• A strong attention to detail and an avid global team player who enjoys working collaboratively in a fast-paced environment across different timezones
• Minimum 3 years previous experience of working with a variety of ESPs including MailChimp.
• An ability to use knowledge of marketing, branding and creativity to develop highly impactful and creatively excellent campaigns.
• Able to build, code and debug HTML email templates.
• Solid understanding of GDPR and CCPA legislation, as well as a comprehensive understanding of the Privacy & Electronic Communication Regulations (PECR).
• A strong communicator, able to explain recommendations and get buy in from others outside of Marketing and share ideas with a broad variety of stakeholders

Desirable qualifications 

• Experience of working for a global arts or luxury brand/ecommerce
• Customer journey building experience using a CRM and ESP platform.
• A passion for contemporary art, Hauser & Wirth artists and communicating the brand to a broad global audience

Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Somerset, St. Moritz and Zurich. Based in New York, we are looking for an experienced full-time Artist Liaison.

The Artist Liaison is responsible for artist relations and assisting in the organisation and implementation of research and exhibitions. The Artist Liaison is expected to be extremely skilled at communication within a group environment, diplomatic, and a pro-active problem solver.

 
Responsibilities include, but not limited to:

• Manage allocated Artists and Estates in conjunction with the Sales Director:
  • Be the liaison between the gallery and the artist or artists’ studio and other organisations, galleries or institutions
  • Coordinate all the artists’ related matters, including but not limited to, internal and external exhibitions & projects (physical and digital), publications, press, research, logistics and other
  • Manage, coordinate and communicate all commissions and consignments for the artists
  • Organize and attend production meetings, studio visits and conference calls
• Responsible for the content of artists’ bio, bibliography, press information, press requests, advertisements, catalogues, invitations, sales books at fairs and other artist related documentation and information
• Responsible for the artist’s related archives, the library and the content on website, biography, bibliography, press information, press requests, advertisements, catalogues, invitations, sales books at fairs and other artist and artwork related documentation and information
• In charge of artist and estate related archives at the gallery (physical and digital), the library, the content on website (in collaboration with Marketing and Communications team)
• Oversee and manage the cost control process for artist related exhibitions/projects
• Facilitate artists’ productions, set up and monitor production budget and timeline
• Coordinate commissions and consignments
• Other tasks as assigned

 
Requirements:

• MA or BA degree in History of Art
• A minimum of 3 years’ experience in a similar position within a gallery or art institution
• Extensive knowledge and ideally experience of artist relations
• Excellent communication and problem-solving skills
• Ability to work fast and accurately, with an eye for detail
• Ability to work well as part of local and remote teams but also to work independently
• Ability to compose grammatically correct professional correspondence and respond to email and requests in a timely manner
• Competence to work well under pressure and meet deadlines
• Team player with a keen sense of initiative
• Excellent verbal and written English language skills, other languages are a plus
• Computer proficiency (particularly with Mac OS X, Microsoft Office and Google Apps for Business) and willingness to learn new programs as necessary

 
Please email your CV to nyjobs@hauserwirth.com

Hauser & Wirth is one of the world’s leading commercial galleries for modern and contemporary art. We are seeking a collaborative, exceptionally creative, and highly innovative UX Designer to join the Digital Product team to aid in the ambitious expansion of the gallery’s digital product portfolio capabilities. This is a rare chance to be at the heart of an industry leader’s digital transformation, in a quickly-changing and creative field.

The ideal candidate is not strictly driven by typical art-industry design conventions, but rather can express new visual perspectives and draw web design inspiration from the wider contemporary digital landscape, user experience research, and user journey analysis.

Expectations for this role include creating mobile first web-based page templates that are driven by beautiful interaction elements, with story-driven design, and best-in-class user experience. The ideal candidate will possess a deep understanding of design fundamentals which translate to digital experiences that provide innovative rich, immersive content experiences, appeal to global audiences, and engage new site visitors.

Not only do you think deeply about user interaction and information architecture, but you create smart experiences that excite users to engage deeply with your designs. Preferably, you have some commercial experience within an agency environment.

Responsibilities:

• Act as key stakeholder in the continued development of Hauser & Wirth’s digital brand identity. Be a guardian of upholding these brand standards.
• Audit and analyze current website user journey. Offer insights and recommendations to improve user experience and taxonomy on an ongoing basis as business needs evolve.
• Collaborate with Digital Product Manager and other Product team members to ensure complete understanding of project briefs as they pertain to visual design elements and user experience expectations.
• Quickly translate ideas into sketches, wireframes, mockups, and interactive prototypes.
• Create web templates for a variety of campaign types, both in a brochure-site environment and online sales funnel user journeys.
• Take key responsibility for designing and directing web developers to build pixel-perfect frontend experiences.
• Own project visual design production and remain highly organized throughout revisions process, from project kickoff through final approvals and go-live.
• Work directly with web developers to negotiate best approaches to complex user journeys.
• Collaborate with marketing and other team members to create parallel assets for A/B testing.
• Research industry trends to present ideas and concepts for timely digital innovation.
• Approach all projects with a positive attitude and a problem-solving perspective.

Skills & Requirements:

• A creative thinker who is adept at using data, design, and their creativity to inspire others to deliver the very best and most effective user journey & interfaces.
• A person obsessed with design-related problem solving and finding balance between simplicity for users and rich storytelling / interaction for brands.
• Proven experience in leading a multidisciplinary team to create differentiated User Experiences.
• Demonstration of User Journey mapping skills to drive innovation and problem solving.
• At least 5 years of graphic web and user experience design, preferably with background in a consumer digital business or digital product team environment.
• Bachelor’s degree in Digital Design, Graphic Design, or proven relevant experience in a professional UX design role.
• Experience in the design thinking process, agile development, and lean startup methodologies.
• Strong experience using design software, including Adobe suite and InDesign.
• Must be fluent in design presentation and prototyping software including InVision, Zeplin, Sketch, Figma, or similar software.
• Comfortable working in frontend design implementation with HTML & CSS.
• Proven ability to embody brand guidelines to create cohesive multi-channel visual assets.
• Experience or willingness to learn WCAG and ADA (Americans with Disabilities) accessibility best practices for web.
• Ability to work independently to solve problems, mitigate risk, make decisions, and communicate effectively under tight deadlines and challenging situations.
• An active understanding of ever-changing best practices and innovations in the digital landscape.
• An interest in art is important, but prior roles within art institutions or designing for an art gallery is not required.

Position hours are Monday–Friday, 9am to 6pm, worked remotely until further notice. Candidate may occasionally need to work additional hours.

Location: Preferred UK / Remote possible

Wir sind eine der führenden internationalen Galerien für Zeitgenössische Kunst mit Standorten in Zürich, London, Somerset, Hong Kong, New York, Los Angeles und St. Moritz. Für unseren Standort in der Nähe von Wil (St. Gallen) suchen wir für unser Team einen erfahrenen

Technischen Mitarbeiter, 100 % (w/m/d)

Ihre Aufgaben beinhalten:

• Organisation und Durchführung von Ausstellungsauf- und –abbauten, sowie Messen

• Mithilfe bei der Vorbereitung von Kunsttransporten

• Aus-/Einpacken von Kunstwerken

• Herstellen von Kunstverpackungen

• Kurierdienste

• Auslieferungen und Installationen von Kunstgegenständen

• Mitarbeit bei der Gebäudeinstandhaltung (Facility Management)

Für diese Tätigkeit bringen Sie folgende Eigenschaften mit:

• Abgeschlossene handwerkliche Berufslehre (z.B. Schreiner)

• Erfahrung im Galerien- oder Museumsbereich von Vorteil

• Sie sind teamorientiert, kommunikativ und haben Freude am Umgang mit Kunst

• Freundliches und gepflegtes Auftreten

• Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift, Französisch-kenntnisse von Vorteil

• Gute Computerkenntnisse (Mac OS X, Microsoft Office, SketchUp)

• Führerausweis (Kat. B)

Sie legen Wert auf handwerkliche Präzision und sind mit unterschiedlichen Materialien und Werkstoffen vertraut. Sie arbeiten ausgesprochen sorgfältig und zuverlässig, haben hohe Qualitätsvorstellungen und behalten auch in hektischen Situationen den Überblick.

Wir bieten Ihnen eine interessante und abwechslungsreiche Aufgabe in einem dynamischen Umfeld. Falls wir Ihr Interesse geweckt haben und Sie diesem Anforderungsprofil entsprechen, freuen wir uns auf Ihre vollständigen Bewerbungsunterlagen inkl. Foto per E-Mail.

Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Somerset, St. Moritz and Zurich. Based in New York, we are looking for an experienced full-time Director of Communications.

Primary tasks of the Director of Communications include, but are not limited to, the following responsibilities:
 
Publicity:

• Oversee communications for gallery’s US projects, including but not limited to exhibitions and events programs.
• Establish strategy and oversee PR campaigns for projects, internal exhibitions, art fairs and general corporate PR as relates to the US, in collaboration with external PR consultant, Andrea Schwan.
• Oversee communications for specific priority US fair projects.
• Manage gallery relationship with external PR consultant, Andrea Schwan.
• Foster relationships with key journalists.
• Write and sign off press releases for exhibitions, art fairs and special projects.
• Ghost-write press interviews / quotes for Partners and artists where relevant.
• Draft briefings for staff / artist interviews.
• Oversee interviews, photoshoots and arrange copy approval with journalists.
• Oversee press events as required.
• Represent the gallery at selected events, as required.
• Provide strategic advice on the contents of the events program.

 
Shared responsibility with EU Communications Team
Publicity (Corporate Communications):

• Develop and maintain key-messages documents and publicity tools to align company’s internal and external communications.
• Oversee, plan and deliver international publicity campaigns for capital projects, art fairs, new initiatives, new artists and staff appointments, with support from internal and external local PR teams.
• Oversee communications strategy for retail and publishing arms.
• Identify and activate communications opportunities related to non-gallery activities (such as artist affiliated projects, e.g., Venice Biennale, publishing projects, public commissions etc.).
• Offer PR support to major museum projects in connection with gallery artists.
• Act as point person for local PRs with regards to global external communications, ensuring coherence and optimum scheduling across projects.
• Manage crisis communications in liaison with external PR agencies/consultants.
• Identify and pursue partner profile opportunities / manage partner public profiles.
• Draft press releases and communications, presentations and speeches for senior management.

 
Management:

• Manage the Communications Manager and Communications Assistant (NY) and co-manage the Associate Director of Communications and Marketing (LA) in partnership with Director of Marketing.
• Participate in Senior Management meetings and events.

  
Strategic Planning:

• Work in collaboration with global marketing and communications leadership to develop a cohesive global Marketing and Communications strategy based on the objectives of the business.
• Offer guidance on communications and positioning of Director-initiated projects to ensure alignment with company brand and objectives.
• Advise on issues related to brand messaging and strategic positioning of projects adjacent and external to the company structure, including retail and publishing projects.
• Create opportunities for amplifying corporate objectives.
• Advise on relevance of HW exhibition and events program for local audiences.
• Advise on appropriate promotional and brand partnerships for the organization.

 
Digital Content

• Contribute ideas to social media campaign plans.
• Review exhibitions and events emailers (in partnership with Marketing team).

 
Internal Communications in Partnership with Internal Communications Manager (People & Culture Dept)

• Partner with Internal Communications Manager to create and execute internal communications strategy to ensure appropriate teams are properly informed about new initiatives.

 
Requirements:

• Minimum of 8 years’ art world communications experience.
• Proven management skills including a relevant qualification or professional training in management skills
• Strong experience of developing and executing Comms strategies for art world projects. A variety of experience preferable: exhibitions, art fairs, corporate comms and museums.
• Experience of working with artists.
• Excellent writing and editing skills of relevant subject matter. A relevant degree is a bonus.
• Proven crisis comms experience and media training ability.
• Proven ability to lead projects from strategy to execution.
• Excellent relevant art and consumer press contacts and a sound knowledge of the changing media landscape.
• Experience of commissioning content is a bonus.

 
Please email your CV to nyjobs@hauserwirth.com

We believe diversity of thought and experience creates the most brilliant communities to serve our organisation, and that is why Hauser & Wirth is an equal opportunities employer.

Based in London and reporting to the Social Manager (NY), the Social Coordinator works as part of our global Marketing team. We are looking for a creative and proactive candidate to help the team ensure Hauser & Wirth social channels are the best they can be. The role involves coordinating content across all social channels, so excellent writing, proofing and copy-editing skills, in addition to strong InDesign and Photoshop skills, are essential. Working closely with many departments—including Marketing, Sales, Research, Artist Liaison, Publishers and Communications teams—the Social Coordinator contributes to both operational and administrative tasks as well as researching and producing content and coordinating approval processes.

The role will include, but not be limited to, the following responsibilities:

• Support in the planning and management of the social content calendar across Instagram, Facebook, Twitter, Youtube and Pinterest
• Updating social calendars and scheduling social content
• Collaborate with content team to create compelling and effective content for social channels
• Oversee day-to-day community management for Hauser & Wirth’s global social channels
• Monitor comments, likes and messages on allocated social media accounts; reply to queries promptly and politely or passing them onto relevant team members to handle
• Weekly and monthly analysis of performance of all content, across all platforms; sharing findings with the wider team for planning and decision-making
• Supporting the Social Media Manager in delivering the strategy for the channels
• Adhere to the to the company brand and tone of voice guidelines, content creation workflow and corporate governance to ensure all content is approved by key stakeholders
• Source and coordinate visual assets for social channels
• Work with Marketing and Communications teams to develop and plan social content around campaigns
• Assist with briefing of digital designs for social channels
• Assist coordinating paid social media activity for selected campaigns
• Updating listings and catalogues on existing and new social channels such as Instagram Shopping and Pinterest
• Monitor competitor landscape, market changes, and developments; remain current on emerging industry/digital trends and listening tools/applications
• Management of platforms such as Facebook, Pinterest, YouTube, Trip Advisor
• Support in campaign planning, including the social plan to support new initiatives
• Create quality content and proofread any copy that needs reviewing
• Apply necessary tracking links to all social activity for ease of analysis
• Assist with the day-to-day administration tasks
• Conduct detailed competitor analysis reports
• This role could require occasional out of hours work as-and-when the business requires

The successful candidate will have the following skills / experience:

• One to two years’ experience in a similar role
• Understanding of digital and social media best practices, metrics and analytics
• Strong organizational skills and the ability to manage multiple projects at once in a fast-paced working environment with exceptional attention to detail
• Excellent writing, communication and presentation skills with ability to simplify messaging and tell a compelling and engaging story
• Proactive approach to identifying and researching compelling digital content
• Working knowledge of MacOS, HTML and WordPress
• Excellent skills in Adobe Creative Cloud, highly proficient in InDesign and Photoshop
• Experience using Premiere or similar video editing software
• Spanish or French language skills desirable
• Preferably Bachelor’s degree level, in art history, arts or humanities subject

Hauser & Wirth is looking for Gallery Assistant to join our team in Los Angeles. This fulltime position requires great attention to detail, excellent organizational skills, diplomacy, and excellent communication skills. The ideal candidate will enjoy interacting with the public as the first point of contact. This person will also be a self-starter and able to act independently and collaboratively as projects require.

Hauser & Wirth was founded in 1992 in Zurich by Iwan Wirth, Manuela Wirth and Ursula Hauser, who were joined in 2000 by Partner and President Marc Payot. A family business with a global outlook, Hauser & Wirth has expanded over the past 29 years to include outposts in Hong Kong, London, New York, Los Angeles, Somerset, Gstaad, St. Moritz, Southampton (NY), Menorca, and Monaco. The gallery represents over 80 artists and estates who have been instrumental in shaping its identity over the past quarter century, and who are the inspiration for Hauser & Wirth’s diverse range of activities that engage with art, education, conservation and sustainability. Hauser & Wirth Los Angeles, located in a historic 100,000 square foot flour mill complex in the city’s burgeoning downtown Arts District, opened to the public in March 2016. The venue offers innovative exhibitions, museum-caliber amenities, and a robust schedule of public programs that contextualize the art on view, drawing upon, illuminating, and contributing to the urban culture of Los Angeles.

Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential, no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Essential Responsibilities :

• Answers, routes and logs incoming phone calls
• Greets, announces and logs gallery visitors
• Updates contacts in database
• Maintains general gallery calendar, gallery appointments, tracks special events and visitor statistics
• Handles all incoming and outgoing mail, including FedEx, USPS and messenger deliveries; works with various administrative and shipping vendors
• Oversees all aspects of book/library inventory, sales and order fulfillment of publications, including storage
• Maintains book displays, exhibition materials and signage
• Ensures archive and main library are constantly up to date and well organized
• Ensures gallery is always neat for every occasion, maintaining the high standards of gallery appearance both during exhibitions and in between shows
• Staffs the front desk and manages sales in the gallery book shop
• Organizes filing and record keeping
• Maintains and orders office and gallery supplies
• Assists with staff and visitor travel arrangements
• Assists with art fair preparations
• Assists in assessing equipment needs, reserves and coordinates rentals, as necessary for special events
• Confirms parking arrangements as necessary for special events
• Coordinates appropriate hospitality for gallery dinners, lunches and group visits
• Provides administrative support to LA team
• Helps to coordinate appointments, events and meetings

Exhibition organization:

• Compiles guest lists for opening dinners
• Supervises distribution of invitations, RSVPs, and guest lists
• Assists in organizing gallery openings and exhibition events
• Sets up and dismantle for events
• Organizes hotel bookings for artists and their assistants
• Assists with promotional and marketing events and activities
• Provides administrative support to Events Department

Education and Experience:

Candidates who excel in this role, tend to have the following qualifications and skills, though others may be considered on a case-by-case basis.

• A minimum of two years experience in an art gallery
• Associate’s/Bachelor’s degree
• Interest in or passion for modern and contemporary art
• Exceptional customer service skills and a friendly demeanor – Administrative experience
• Excellent communication and problem-solving skills
• Ability to work collaboratively and follow instructions
• Superior organizational skills with ability to prioritize and multi-task
• Ability and confidence to take initiative – Flexible schedule with weekend availability
• Proficiency in MS Office (particularly with Mac OS X, Microsoft Office Suite, and Google Apps for Business) and willingness to learn new programs as necessary

Work Environment:

• Fast and continuous work pace with variable workload
• Frequent contact with staff and public under a variety of circumstances
• 5 day work week, with overtime as required
• Must possess a valid Driver’s License

Benefits:

• Competitive pay based on the work you do for us
• Health, dental and vision coverage for you and your family
• 401(k) plan after one year of service
• Generous number of vacation days each year
• Embrace parenthood with a minimum of 12 weeks of parental leave • Discounts on company products

Position level and salary will be commensurate with qualifications and experience.

Please submit your resume by email only to lajobs@hauserwirth.com

Think this role is not for you? Think twice! Hauser & Wirth is an equal opportunities employer. We believe that employing passionate people is essential no matter their background. We make recruiting decisions based on your experience and skills. We particularly encourage applicants from diverse backgrounds to apply.

Hauser & Wirth is one of the leading international galleries for contemporary art with locations in Hong Kong, London, Los Angeles, New York, Menorca, Somerset, St. Moritz and Zurich. Based in London, we are looking for an experienced full-time Artist Liaison.

The Artist Liaison is responsible for artist relations and assisting in the organisation and implementation of research and exhibitions. The Artist Liaison is expected to be extremely skilled at communication within a group environment, diplomatic, and a pro-active problem solver.

Responsibilities:

Manage allocated Artists and Estates in conjunction with the Sales Director:

• Be the liaison between the gallery and the artist or artists’ studio and other organisations, galleries or institutions
• Coordinate all the artists’ related matters, including but not limited to, internal and external exhibitions & projects (physical and digital), publications, press, research, logistics and other
• Manage, coordinate and communicate all commissions and consignments for the artists
• Organize and attend production meetings, studio visits and conference calls

• Responsible for the content of artists’ bio, bibliography, press information, press requests, advertisements, catalogues, invitations, sales books at fairs and other artist related documentation and information
• Responsible for the artist’s related archives, the library and the content on website, biography, bibliography, press information, press requests, advertisements, catalogues, invitations, sales books at fairs and other artist and artwork related documentation and information
• In charge of artist and estate related archives at the gallery (physical and digital), the library, the content on website (in collaboration with Marketing and Communications team)
• Ensure all database entries and information for allocated artists (artworks, literature, exhibitions) in the database is up-to-date and accurate
• Oversee and manage the cost control process for artist related exhibitions/projects
• Facilitate artists’ productions, set up and monitor production budget and timeline
• Coordinate commissions and consignments
• Other tasks as assigned

Requirements:

• MA or BA degree in History of Art
• A minimum of 3 years’ experience in a similar position within a gallery or art institution
• Extensive knowledge and ideally experience of artist relations
• Excellent communication and problem-solving skills
• Ability to work fast and accurately, with an eye for detail
• Ability to work well as part of local and remote teams but also to work independently
• Ability to compose grammatically correct professional correspondence and respond to email and requests in a timely manner
• Competence to work well under pressure and meet deadlines
• Team player with a keen sense of initiative
• Excellent verbal and written English language skills, other languages are a plus
• Computer proficiency (particularly with Mac OS X, Microsoft Office and Google Apps for Business) and willingness to learn new programs as necessary

This is a full-time position. Salary information available upon request.
Please email your CV to londonjobs@hauserwirth.com