Digital Asset Management Coordinator

Based in London, we are seeking a proactive and detail-oriented Digital Asset Management Coordinator to collaborate with our digital product, operations, marketing, and artist teams. The purpose of this role will be to catalog, organize, monitor, and protect the gallery’s visual assets and taxonomy.

The ideal candidate will have a meticulous eye for detail, exemplary analytical and organizational skills, and experience with Digital Asset Management solutions, specifically Bynder. The Digital Asset Management Coordinator should have an appreciation for contemporary art, strong communication and interpersonal skills, and enjoy user support, able to prioritize tasks in a fast-paced, ever-changing environment.

Responsibilities include but are not limited to:

• Collaborate with a variety of internal and external stakeholders regarding asset intake and management

• Quality control according to defined photography standards

• Create and maintain collections for upcoming and ongoing exhibitions and art fairs

• Enforce (and refine) best practices and guidelines

• Apply correct Digital Rights Management categories to assets

• Control asset privacy settings and user permission settings

• Help manage centralised DAM location and supporting further development of the associated infrastructure, systems, and taxonomy

• Open and monitor support tickets, enhancement requests, bugs, and outages

• Collaborate with database and web developers to improve workflows and integrations

• Manage global userbase, SSO, monitor user licence expansion and permission profiles

• Organize staff onboarding and hold regular trainings to solidify user engagement

• In-house post-production support as appropriate

• Regularly audit image library to ensure accuracy and completeness

• Assist Senior Digital Asset Manager with ongoing internal projects

Requirements

• Experience with Bynder DAM is essential

• Bachelor’s Degree in Digital Media, Library Science, Photography, Art History, or commiserate professional experience

• Ability to work well as part of local and remote teams but also to work independently

• Ability to evolve and champion best practices with an ever-changing digital product portfolio

• A meticulous eye for detail and exemplary analytical and organizational skills

• Working knowledge of Adobe Creative Suite, particularly Photoshop and Lightroom, previous experience with Capture One Pro is valued

• Knowledge of Microsoft Excel and working with CSV

• Experienced with art database systems such as ArtLogic and ArtBase

• Familiarity with copyright and licensing related to digital assets (DRM)

• Comfortable responding to evolving priorities with urgency and flexibility